This Help, tool tips, documents, forums, hotline and other sources of information are all available to offer you support. MID GmbH offers a wide range of training options to get to know the Innovator projects and individual methods used.
From the "Working with Innovator" chapter onwards, this Help only refers to products from the Innovator X Generation and can be used as an information guide when working with models.
You can access the Help in the Innovator interface by clicking on the question mark top-right in the ribbon or via http://help.innovator.de.
Descriptions of menu items can be found as tool tips. You can see the tool tip showing what the submenu or menu command is used for by expanding the ribbon and hovering the mouse pointer over the menu items. Any shortcut keys are also specified.You can find an overview of the menu items in the help system ("Overview of Menu Items").
The configuration manual contains a description about the configuration editor and the main work steps which are necessary for configuring models.
It explains how to use the configuration editor, which basis the OMG's UML and IMM specifications provide for configuring models and how to define profiles for models.
The configuration manual is available in English and German.You can directly access the configuration editor using the Help menu.
The administrator manual is aimed at Innovator administrators. It describes the architecture, administration, installation and start-up of Innovator. As administrator, you are able to create the necessary and desired constellation for Innovator installation and license administration.
The administrator manual also explains about the handling of repositories and models as well as about managing users, roles and rights.
The administrator manual is available in English and German.You can directly access the configuration editor using the Help menu in the administration program and configuration editor.
The migration manual contains a description of the work steps necessary for migrating models from older Innovator versions into the current Innovator version.
The document should provide sufficient information about transforming and editing models in the current Innovator version.
The migration manual is available in both English and German in the online customer service area.
The API help for Java and .NET documents the relevant parts of internal Innovator ER metamodels and the functions which can be read and/or modified.
The API help is only available in English on the website http://help.innovator.de/
There is an extensive range of training options offered by MID GmbH to get to know the Innovator products and individual methods (business process modeling (BPM), business process model and notation (BPMN), unified modeling language (UML), entity relationship modeling (ERM) etc.).
If you use the Personal edition, please use the Innovator forum as your method of support.
Professional or Enterprise edition maintenance customers receive personal support via the Innovator phone hotline, via e-mail and from the Innovator online forum.
Telephone support:
Monday to Friday from 9 a.m. until 5 p.m.
Phone: +49 (0)911 96836-222
You can fax or e-mail your Innovator support:
Fax: +49 (0)911 96836-100
E-mail: support@mid.de
Innovator X Generation 11 R4 - Copyright © 2011-2012 - MID GmbH Nuremberg - DIN EN 9001 certified - All rights reserved.